Terms of service

Terms of Service

Last Updated: Sunday, August the 2nd, 2026

Welcome to Playmatics. These Terms of Service ("Terms") govern your access to and use of the website [playmaticshub.com] and any purchases made through it (collectively, the "Site"), operated by Playmatics, headquartered at Sodic West, The Portal B, Unit B-204, El-Sheikh Zayed, Giza, Egypt ("Playmatics," "we," "us," or "our").

By accessing or using the Site, placing an order, or otherwise engaging with our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Site.

1. Eligibility

By using this Site, you represent that you are at least 18 years of age, or that you are accessing the Site under the supervision of a parent or legal guardian. If you are using the Site on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

2. Products and Descriptions

We make every effort to display our products, including colors, descriptions, and specifications, as accurately as possible. However, we do not guarantee that product descriptions, images, or other content on the Site are accurate, complete, reliable, current, or error-free.
Playmatics reserves the right, but is not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction.
Prices for our products are subject to change without notice.

3. Orders and Payment

By placing an order, you confirm that you are authorized to use the payment method provided and that all information supplied is accurate and complete.
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
All payments must be made in full at the time of order, unless otherwise agreed in writing.

4. Shipping and Delivery

Shipping timelines, rates, and coverage are governed by our [Shipping Policy], which forms part of these Terms.

5. Returns and Refunds

Returns, exchanges, and refunds are governed by our [Return and Refund Policy], which forms part of these Terms.

6. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Playmatics or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.

7. User Conduct

When using the Site, you agree not to:

Violate any applicable local, national, or international law or regulation.
Use the Site for any fraudulent or unauthorized purpose.
Attempt to gain unauthorized access to any portion of the Site, other accounts, or computer systems connected to the Site.
Interfere with or disrupt the operation of the Site or servers/networks connected to it.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Playmatics shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or related to your use of the Site or any products purchased through it, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from these Terms or your use of the Site shall not exceed the amount you paid for the product(s) giving rise to the claim.

9. Product Safety Notice

Certain products sold on the Site, including sensory, therapy, and developmental tools, are intended to be used under appropriate supervision and in accordance with the manufacturer's instructions. Playmatics is not responsible for misuse of any product outside of its intended purpose.

10. Indemnification

You agree to indemnify, defend, and hold harmless Playmatics, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of the Site or violation of these Terms.

11. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by Playmatics. We are not responsible for the content, privacy policies, or practices of any third-party websites or services.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the updated Terms.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Egypt. Any disputes arising out of or relating to these Terms or your use of the Site shall be subject to the non-exclusive jurisdiction of the courts of Cairo, Egypt.